FAQs

How long will it take to get my order?
Eight to ten business days

How will I receive my $10 off coupon?
Coupons will be sent via email, with opt-in, approximately 5 days after trial bag purchase.

Why can I only buy small sized bags of Stella & Chewy’s kibble on this site?
This is a trial offer to introduce Stella & Chewy’s kibble to pet parents. Our full assortment is available through our Neighborhood Pet Partners.

Where can I buy large sized bags of Stella & Chewy’s Kibble?
Our store locator can assist you in finding the pet store nearest to you.

Can I place an order by phone?
This offer is only available online.

Why is this offer only available in the United States?
Stella & Chewy's Trial Kibble offer is currently only available in the U.S. Paws crossed that we can expand to other markets in the future!

What is your 100% satisfaction guarantee?
Details of our 100% satisfaction guarantee can be found here.

How do I make a return or exchange?
For fastest service, please contact online@stellaandchewys.com

How can I contact you with questions?
online@stellaandchewys.com
833-370-0860

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